This is a journal for endoscopists and it is clear that there is a lot more to endoscopy than I at first thought. If I am looking at providing a design intervention to the colonoscopy procedure I should look at how the endoscopist operates throughout their workday, look at their routine as well as looking at the steps the patient has to go through.
Maybe several staff members have to use the same workplace, examination room throughout the day for differing types of procedure. What would be ideal, is to arrange a day where I can perhaps shadow a member of staff for a number of hours, in order to gain insight into how their daily game plan operates.
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